Privacy Policy

Effective from: January 1, 2025

1. Data Controller

Your personal data controller is:
NORVEXTECH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Aleje Jerozolimskie 85/21, 02-001 Warsaw
Tax ID: 7011303920 | REGON: 544268164 | KRS: 0001229289
Email: contact@norvextools.eu | Tel: +48 792 704 644

2. What data do we collect?

While using the Store, we process the following personal data:

• First and last name
• Delivery address and email address
• Phone number
• Tax Identification Number (NIP) (for business purchases)
• Order details and transaction history
• IP address and device technical data (cookies)

3. Purposes and legal bases of processing

• Order fulfillment – Art. 6(1)(b) GDPR (contract performance)
• Handling complaints and returns – Art. 6(1)(b) GDPR
• Compliance with tax and accounting obligations – Art. 6(1)(c) GDPR
• Direct marketing – Art. 6(1)(f) GDPR (legitimate interest) or consent
• Analytics and Store quality improvement – Art. 6(1)(f) GDPR

4. Data recipients

Your data may be shared with:

• Courier companies delivering orders
• Payment operators (Przelewy24, Stripe, PayPal)
• Shopify Inc. – store platform provider (data stored on EU/US servers with appropriate safeguards)
• IT and hosting service providers
• Public authorities when required by law

5. Data transfer outside the EEA

Some providers (e.g., Shopify Inc.) may process data outside the European Economic Area. Transfers are based on standard contractual clauses approved by the European Commission.

6. Data retention period

• Order data – for the duration of the contract and 5 years after the end of the tax year
• Marketing data – until consent is withdrawn or objection is raised
• Analytical data – up to 26 months

7. Your rights

You have the right to:

• Access your data
• Rectify incorrect data
• Delete data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing for marketing purposes
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)

To exercise these rights, contact us at: contact@norvextools.eu.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).

8. Cookies

The Store uses cookies to:

• Maintain user sessions and shopping cart
• Analyze traffic (Google Analytics, Shopify Analytics)
• Display personalized content

You can manage cookie settings in your browser. Disabling some cookies may affect Store functionality.

9. Changes to the Privacy Policy

The controller reserves the right to change the Privacy Policy. Significant changes will be announced via the Store website. The current version is always available at norvextools.eu/pages/polityka-prywatnosci.