Shipping policy

Order processing time

Orders are prepared and dispatched within a maximum of 24 hours from the moment they are placed and the payment is received. In exceptional cases (e.g. stock shortages, non-standard dimensions) we reserve the right to contact the customer and agree an individual shipping date.

Delivery methods within Poland

  • Raben pallet transport – half pallet – 185 PLN (up to 400 kg)

  • Raben pallet transport – euro pallet – 240 PLN (up to 400 kg)

  • Pallet transport – oversized (XXL) – 270 PLN

  • Pallet transport – XXXL (2–3 tool trolleys) – 480 PLN

After dispatch, the tracking number is automatically sent to the e-mail address given with the order.

International shipping (European Union and selected countries)

We ship products on pallets with a maximum load of up to 400 kg. The transport costs listed below are indicative and quoted net. The exact cost for the delivery country is calculated automatically in the cart. Rates may change depending on:

  • transport availability on a given date,

  • current seasonal carrier rates,

  • additional services (e.g. tail-lift unloading, delivery to hard-to-reach areas),

  • shipment parameters (weight, height, non-standard dimensions),

  • for non-EU countries: customs conditions and clearance costs.

Indicative rates (net) – pallet shipping:

Zone 1 (Core) Poland, Germany, Czech Republic, Slovakia, Lithuania

  • Half pallet: 60–98 EUR

  • Euro pallet: 77–130 EUR

Zone 2 (Baltic / Central EU) Latvia, Estonia, Austria, Hungary, Netherlands, Belgium, Luxembourg, Slovenia, Denmark

  • Half pallet: 75–110 EUR

  • Euro pallet: 100–150 EUR

Zone 3 (South & Far EU – mainland) France, Italy, Spain, Greece, Finland, Bulgaria, Romania, Croatia

  • Half pallet: 85–160 EUR

  • Euro pallet: 120–220 EUR

Zone 4 (Remote / Islands) Portugal, Sweden, Ireland, Cyprus, Malta

  • Half pallet: 120–220 EUR

  • Euro pallet: 170–385 EUR (depending on destination)

Courier shipments: Standard parcels up to 30 kg: from 15 EUR (net), depending on the country (Poland: 20 PLN). Parcels over 30 kg are usually charged at the “heavy” tariff and cost about the same as a half pallet; in many cases we recommend pallet shipping.

Contact the logistics department

If your delivery country is not on the list, or you need an exact quote, please contact our logistics department:

  • Company: NORVEXTECH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • E-mail: contact@norvextools.eu

  • Phone: +48 880 739 229