Shipping policy

Order processing time Orders are prepared and shipped within a maximum of 48 business hours from the moment they are placed and payment is credited. In exceptional cases (e.g., stock shortages, non-standard dimensions), we reserve the right to contact the customer and agree on an individual shipping date.

Available delivery methods in Poland

  • Raben pallet transport – half-pallet – 185 PLN (up to 400 kg)

  • Raben pallet transport – Euro-pallet – 240 PLN (up to 400 kg)

After the package is dispatched, the tracking number is automatically sent to the email address provided.

International shipping (European Union and selected countries) We offer shipping of products on pallets with a maximum load of up to 400 kg. The transport costs listed below are illustrative and stated in net amounts. Rates may change depending on transport availability, seasonal carrier rates, additional services (e.g., tail lift unloading), shipment parameters, and customs conditions for non-EU countries.

Sample illustrative rates (net) – pallet shipping:

  • Zone 1 (Core) Poland, Germany, Czech Republic, Slovakia, Lithuania

    • Half-pallet: from 60 EUR | Euro-pallet: from 90 EUR

  • Zone 2 (Baltic / Central EU) Latvia, Estonia, Austria, Hungary, Netherlands, Belgium, Luxembourg, Slovenia, Denmark

    • Half-pallet: from 100 EUR | Euro-pallet: from 125 EUR

  • Zone 3 (South & Far EU – mainland) France, Italy, Spain, Greece, Finland, Bulgaria, Romania, Croatia

    • Half-pallet: from 135 EUR | Euro-pallet: from 170 EUR

  • Zone 4 (Remote / Islands) Portugal, Sweden, Ireland, Cyprus, Malta

    • Half-pallet: from 190 EUR | Euro-pallet: from 240 EUR (up to 300 EUR depending on destination)

Courier shipments: Standard parcels up to 30 kg start from 25 EUR (net). Parcels over 30 kg are usually billed under the "heavy" tariff and are cost-comparable to a half-pallet; we often recommend pallet shipping.

Contact the logistics department If the delivery country is not listed or an exact quote is needed, please contact:

  • Email: contact@norvextools.eu

  • Phone: +48 518 800 880